Returns
We accept returns of unopened, unused products in their original packaging within 30 days of delivery.
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Items That Cannot Be Returned
For safety reasons, we cannot accept returns on opened products, products that require refrigeration, or items that were damaged after delivery.
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How to Start a Return
Email us at grymaxfarm@gmail.com with your order number and the reason for your return. We will reply with instructions.
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Refunds
Once we receive and inspect your return, we will refund the purchase price to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.
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Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 7 days of delivery with a photo and we will send a replacement or issue a refund.
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Return Shipping
The customer is responsible for return shipping costs unless the return is due to our error.