Privacy Policy

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Last updated: October 29, 2026

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Gry Max Farm (“we,” “us,” or “our”) operates grymaxfarm.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to this Privacy Policy.

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1. Information We Collect

Information you give us. When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and the details of your order. If you send us a message through our contact form or by email, we collect the information in your message.

Payment information. Payments are processed by our third-party payment providers. We do not store your full credit or debit card number on our servers.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect information such as your IP address, device and browser type, pages viewed, links clicked, and the date and time of your visit. We collect this using cookies and similar technologies.

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2. How We Use Your Information

We use your information to:

• Process and ship your orders and send order confirmations and shipping updates

• Respond to your questions and provide customer support

• Process returns and refunds

• Send you marketing emails about products and offers, only if you have agreed to receive them

• Operate, maintain, and improve the Site

• Prevent fraud and keep the Site secure

• Comply with legal obligations

 

3. How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us run our business, such as:

• Our website and store platform provider (Wix.com)

• Payment processors

• Shipping carriers and fulfillment partners

• Email and analytics providers

These providers may use your information only to perform services for us. We may also disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of our customers, our business, or others. If our business is sold or merged, your information may be transferred as part of that transaction.

 

3A. Cookies and Similar Technologies

We use cookies to keep items in your cart, remember your preferences, understand how visitors use the Site, and improve our services. You can control cookies through your browser settings. If you disable cookies, some parts of the Site may not work properly.

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4. Marketing Emails

If you subscribe to our emails, you can unsubscribe at any time by clicking the “unsubscribe” link in any message or by emailing us at grymaxfarm@gmail.com. We will still send you order-related messages.

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5. Data Retention and Security

We keep your information for as long as needed to provide our services, keep business and tax records, resolve disputes, and meet legal requirements. We use reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

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6. Your Privacy Choices and Rights

You may contact us at grymaxfarm@gmail.com to ask to access, correct, or delete the personal information we hold about you, or to opt out of marketing emails. We will respond as required by applicable law.

Illinois residents. If you live in Illinois, you may have the right to know what personal information we collect, to request deletion or correction of it, and to opt out of the sale or sharing of personal information. We do not sell personal information. You will not be treated unfairly for exercising your rights.

Residents of other states. Some states provide similar privacy rights. You may contact us using the email above to make a request.

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7. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

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8. Third-Party Links

The Site may link to other websites. We are not responsible for the privacy practices of those sites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and change the “Last updated” date above.

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10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Gry Max Farm Email: grymaxfarm@gmail.com